Smiles On Demand is a business process outsourcing company founded in 2013. It focuses on building supportive, efficient teams that prioritize employee well-being to drive customer satisfaction and cost savings. The company serves retail, eCommerce, hospitality, travel, and healthcare industries.
Smiles On Demand is a business process outsourcing company founded in 2013 and headquartered in Guihulngan City, Philippines. The company emphasizes a personal touch combined with a sharp focus on commercial success, building teams that are invested in client goals and business needs.
The company employs between 500 and 999 people and charges an average hourly rate of $25. The minimum budget for projects is not publicly listed and requires direct inquiry. Smiles On Demand positions its BPO solutions to save money while maximizing customer satisfaction and employee productivity.
Smiles On Demand offers BPO services that prioritize employee well-being, which the company says leads to higher productivity and lower turnover. This approach is intended to deliver exceptional customer service and operational excellence. The company also aims to free up client time and resources for strategic growth.
The agency serves the retail and eCommerce, hospitality and travel, and healthcare industries. It markets itself as a partner for businesses seeking to boost customer satisfaction with a team that genuinely cares.
Smiles On Demand holds a 5.0 Google rating based on three reviews. One reviewer, Jamicks Official, described the services as very good.
Services
- BPO
Industries Served
Team Size
Pros
- Employee well-being focus that reduces turnover and improves customer service
- Cost-saving BPO solutions that maximize customer satisfaction and productivity
Client Review Analysis
Google reviews are positive, with a 5.0 rating and one review praising the services as very good.