Gexel Telecom is a bilingual contact center providing call center and customer support services. The agency uses a consultative approach to deliver tailored solutions. Founded in 1998, it has over two decades of experience.
Gexel Telecom is a bilingual contact center founded in 1998, with headquarters in Montreal, Canada. The agency employs between 500 and 999 staff and has over 20 years of experience providing call center services to businesses. It presents itself as a strategic partner that fosters collaboration with clients.
The agency offers call center and customer support services, with particular expertise in inbound, outbound, and telemarketing operations. Gexel Telecom emphasizes a consultative approach, analyzing client ecosystems to understand customer needs and deliver tailored solutions that align with business objectives. This focuses on creating customer satisfaction through a deep understanding of the client's market.
Gexel Telecom serves clients across the financial, retail, and telecommunications industries. The agency lists itself under the call centers and outsourced customer support categories on DesignRush. By focusing on these sectors, it aims to build long-term strategic partnerships rather than simple vendor relationships.
Commercially, the agency does not publicly share its minimum budget or hourly rate; both are listed as requiring inquiry. Its team size ranges from 500 to 999 employees, placing it as a large-scale contact center provider. The agency maintains a LinkedIn and Instagram presence for professional engagement.
No Google reviews are currently available for Gexel Telecom on its DesignRush profile. The profile includes three images that display aspects of the agency's work environment or operations, serving as visual examples of its facilities or team activities. These images do not include specific performance metrics or client results.
Services
- Call Centers
- Customer Support
Industries Served
Team Size
Pros
- Bilingual contact center serving multiple languages.
- Consultative approach that analyzes client ecosystems.
- Over 20 years of industry experience since 1998.
- Expertise in inbound, outbound, and telemarketing services.