Mystrika
Colombian call center technology and services company founded in 2003. Delivers call center software, monitoring, and automated reporting with more than 1,000 projects installed nationally and internationally. Holds the IT Mark quality certification from the ESI Center of Spain.
Dyalogo is a Colombian call center technology and services company founded in 2003 and headquartered in Bogota. The company works under the tagline "Your needs, our goals." It reports 18 years of market experience and more than 1,000 call center projects installed nationally and internationally.
Dyalogo operates with fewer than 49 employees. Its minimal project budget is under $1,000, and hourly rates are provided on request. Commercial terms and service details are available directly through dyalogo.com.
The company offers call center services and monitors client activities, automatically sending reports to the client and supervisor at a defined frequency. According to its profile, information is sent directly from the system without alteration so both sides have accurate and timely data. Dyalogo claims to be the first Colombian company to sell call center technology, holding the IT Mark quality certification from the ESI Center of Spain. Its software development and project management processes follow CMMI, ISO 27000, and Ten Square standards.
Dyalogo serves businesses across various sectors, with clients including amb, Gnostika, and Convatec. Its projects span national and international markets.
On Google, Dyalogo holds a 4.2 out of 5 rating from 50 reviews. Reviewers such as Lizeth Gomez and sergio riveros praise the company for good service, fast attention, and timely support. One reviewer, Daniel Martinez, reported difficulty reaching the call center by phone.
Services
- Call Centers
Team Size
Pros
- First Colombian company to sell call center technology, holding the IT Mark quality certification from the ESI Center of Spain
- More than 1,000 call center projects installed nationally and internationally since 2003
- Process standards aligned with CMMI, ISO 27000, and Ten Square
Cons
- One Google reviewer reported difficulty reaching the call center by phone
Client Review Analysis
Google reviewers rate Dyalogo 4.2 out of 5 based on 50 reviews. Most praise fast attention, timely support, and service quality; one review reports unanswered calls.