Mystrika
Intelsa is a call center and user experience company founded in 2014. It provides telemarketing, customer service, tech support, and back office support. The agency focuses on leveraging technology and fostering a high-performance culture.
Intelsa is a call center and user experience company founded in 2014 and headquartered in Medellín, Colombia. The agency employs between 250 and 499 people and focuses on adapting to changing business needs through technology and strong client partnerships.
The company offers a range of call center services including telemarketing, customer service, tech support, and back office support. Its areas of expertise within call centers include collection and telemarketing, positioning itself as a leading contact and user experience center.
Intelsa serves clients across IT, marketing, and fintech industries. The agency aims to revolutionize the industry through innovative services and a high-performance culture, emphasizing flexibility and strategic problem-solving.
Google reviews give Intelsa a 4.3 rating from 57 reviews. Positive feedback highlights attentiveness, willingness to meet requirements, and an excellent work environment. One reviewer noted poor front-desk reception and lack of a reception area.
The agency has not published a portfolio on its DesignRush profile, but it lists clients in the IT, marketing, and fintech sectors. Intelsa encourages potential clients to reach out directly to discuss possibilities.
Services
- Call Centers
Industries Served
Team Size
Pros
- Always attentive and willing to meet client requirements
- Excellent work environment with comprehensive service
- Important ally in growth and expansion of clients
Cons
- Poor front-desk reception and lack of reception area noted by a reviewer
Client Review Analysis
Mixed Google reviews; some clients praise attentiveness and work environment, while others note poor reception.