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Compare Universal IT vs Include Work

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Universal IT Agency logo

Universal IT

BPO & Outsourced Support Website

Universal IT is a contact center and telemarketing provider founded in 2009. It serves English-speaking markets including Canada, the USA, the UK, and Australia with 24/7/365 support.

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Include Work Agency logo

Include Work

Web Development & Technology Website

Include Work provides virtual assistant services to founders, teams, and professionals, handling administrative, marketing, bookkeeping, and customer support tasks. The agency has over 100 expert virtual assistants worldwide and has completed more than 5,000 projects across 76 countries.

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Feature Comparison

Attribute Universal IT Include Work
Category BPO & Outsourced Support Web Development & Technology
Rating
Winner +0.7 higher
Location Dhaka, Bangladesh Dhaka, Bangladesh
Services
  • Call Centers
  • Telemarketing
  • IT Services
  • CRM Consulting
  • Digital Services
  • UI/UX Design
  • Digital Marketing
  • BPO
  • Call Centers
  • Telemarketing
  • IT Services
  • CRM Consulting
  • Digital Services
  • UI/UX Design
  • Digital Marketing
  • BPO
Industries
Financial Industry Small Business Industry IT Industry
Software & IT Services Retail Real Estate Legal eCommerce Dental Fintech Health Care Hospitality Finance
Pros
  • Offers 24/7/365 contact center support for English-speaking markets
  • Has a 100 - 249 employee team and BPO-experienced management
  • Over 100 expert virtual assistants worldwide
  • Completed over 5,000 projects across 76 countries
  • Low minimum budget under $1,000
Cons -
  • Some Google reviewers report poor post-contract communication and opaque billing practices.
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