Mystrika
Universal IT is a contact center and telemarketing provider founded in 2009. It serves English-speaking markets including Canada, the USA, the UK, and Australia with 24/7/365 support.
Universal IT is a Dhaka, Bangladesh-headquartered contact center provider founded in 2009. The agency states that it serves English-speaking markets, particularly Canada, the USA, the UK, and Australia, with 24/7/365 support in client time zones.
The company lists 100 - 249 employees. Its minimum budget and average hourly rate are both listed as Inquire. Universal IT states that its management team has more than 11 years of BPO solutions experience.
Universal IT's listed service category is Call Centers, with telemarketing identified as its call center expertise. The profile says its office operations include Dhaka, Bangladesh, Toronto, Canada, and New York, USA for international-market coverage.
The agency lists clients in the financial, small business, and IT industries. Its profile does not provide named clients, portfolio case studies, or quantified campaign results.
Universal IT has a 4.0 Google rating based on 155 reviews displayed on its profile. Highlighted Google reviewers describe it positively as a call center and telemarketing company, with one reviewer specifically noting satisfaction with its customer management system.
Services
- Call Centers
- Telemarketing
Industries Served
Team Size
Pros
- Offers 24/7/365 contact center support for English-speaking markets
- Has a 100 - 249 employee team and BPO-experienced management
Client Review Analysis
Google reviews show a 4.0 rating from 155 reviews, with highlighted reviewers praising its call center operations, telemarketing, and customer management.