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Compare TECSA vs GABSSA GROUP

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
TECSA Agency logo

TECSA

BPO & Outsourced Support Website

TECSA is a 100% Mexican organisation founded in 2007 in Monterrey, Nuevo León, focused on contact centres, business process outsourcing, and tertiary services.

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GABSSA GROUP Agency logo

GABSSA GROUP

BPO & Outsourced Support Website

GABSSA GROUP is a Mexican contact center and collections agency founded in 1995, with 55 branches across all 32 Mexican states and three PCI, ISO 9001, and ISO 27001-certified contact centers.

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Feature Comparison

Attribute TECSA GABSSA GROUP
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.1 higher
Location Monterrey, Nuevo León, Mexico Monterrey, Nuevo Leon, Mexico
Services
  • Call Centers
  • Call Centers
Industries
IT Marketing Fintech
IT Marketing Fintech
Pros
  • Young, creative, and adaptable support staff
  • Management based on processes, technology, and human capital
  • Contact centers are PCI, ISO 9001, and ISO 27001 certified
  • Operates 55 branches across all 32 Mexican states with three contact centers
Cons
  • Negative employee reviews citing lack of social security and severance pay issues
  • Google reviews report complaints about training, salary payments, and HR communication
Website Visit Site Visit Site

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