Compare SuperStaff vs Big Outsource

Side-by-side comparison of features, pricing, services, ratings and more.

SuperStaff

BPO & Outsourced Support Website

SuperStaff provides comprehensive BPO, RPO, and call center outsourcing solutions. Founded in 2009, the company employs over 1,000 people and offers customized services including inbound call center, lead generation, and staffing.

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Winner

Big Outsource

Branding & Design Website

Big Outsource is a BPO company founded in 2014 with 250-499 employees. It offers project-based services, staff leasing, virtual captive centers, and built-operate-and-transfer models. The company serves small and medium businesses across corporate services, healthcare, and education.

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Feature Comparison

Attribute	SuperStaff	Big Outsource
Category	BPO & Outsourced Support	Branding & Design
Rating		Winner +0.5 higher
Location	Makati, Manila, Philippines	San Pablo City, Philippines
Services	Call Centers HR Outsourcing Phone Answering Services Digital Marketing BPO Customer Support Accounting Web Development Graphic Design IT Services	Call Centers HR Outsourcing Phone Answering Services Digital Marketing BPO Customer Support Accounting Web Development Graphic Design IT Services
Industries	IT / Tech Healthcare Financial	Corporate Services Health Care Education
Pros	Supportive management team praised in employee reviews Positive company culture described as a "Super Family" Customized outsourcing solutions designed for scalability	Employees report a supportive and enjoyable workplace with genuine care for wellbeing. The company is described as friendly, fantastic, and accommodating by staff. Agents feel their voices are heard and appreciate annual activities and perks.
Cons	Some clients report aggressive telemarketing practices and poor service quality	One client reported a last-minute rescheduling and lack of follow-through on a scheduled meeting.
Website	Visit Site	Visit Site

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