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Compare Pressplay vs The Contact Company

Side-by-side comparison of features, pricing, services, ratings and more.

Pressplay Agency logo

Pressplay

BPO & Outsourced Support Website

UK-based call centre and fulfilment agency founded in 2004, offering 24/7 inbound order taking, outbound telemarketing, appointment setting, and virtual receptionist services.

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Winner
The Contact Company Agency logo

The Contact Company

BPO & Outsourced Support Website

The Contact Company is a British-based customer contact centre that manages and develops customer contact processes for clients. It provides cost-effective, time-saving strategies for businesses outsourcing their customer contact operations. The company also helps relocate offshore operations back to the UK and scales agent numbers to meet seasonal demands.

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Feature Comparison

Attribute Pressplay The Contact Company
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +3.0 higher
Location Barnstaple, Devon, United Kingdom Queensgate, Grange Road East, Birkenhead, CH41 5FD, United Kingdom
Services
  • Call Centers
  • Appointment Setting
  • Telemarketing
  • Virtual Receptionist
  • BPO
  • Back Office Outsourcing
  • Call Centers
  • Appointment Setting
  • Telemarketing
  • Virtual Receptionist
  • BPO
  • Back Office Outsourcing
Industries
DRTV Music DVD Health and Beauty Wholesale Warehouse and Storage
-
Pros
  • 24/7 UK-based call centre operations
  • Virtual receptionist service available for under £1 a day
  • Trusted partner for managing customer contact processes
  • Offers cost-effective and time-saving strategies
  • Provides support for businesses outsourcing for the first time or relocating offshore operations back to the UK
Cons -
  • Some Google reviews report poor working conditions and management issues
Website Visit Site Visit Site
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