Compare Onepilot vs Atalian Interactive

Side-by-side comparison of features, pricing, services, ratings and more.

Onepilot

BPO & Outsourced Support Website

Onepilot provides outsourced customer care with an omnichannel operating system, delivering 24/7 support across mail, chat, phone, and social networks. The agency serves over 180 clients across Europe and handles more than 2 million end-user contacts per year.

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Winner

Atalian Interactive

BPO & Outsourced Support Website

Atalian Interactive is a subsidiary of the Atalian Servest group and provides business process outsourcing focused on customer service. The company combines human and technological skills to manage customer requests, complaints, and follow-up in exceptional circumstances.

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Feature Comparison

Attribute	Onepilot	Atalian Interactive
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +3.4 higher
Location	5 Rue Lallier, 75009 Paris, France	Port Louis, France
Services	Customer Support Training Knowledge Base Development BPO Customer service outsourcing Acquisition support	Customer Support Training Knowledge Base Development BPO Customer service outsourcing Acquisition support
Industries	Ecommerce Health Retail Telecom & mobile communications Transportation & storage	Customer service Accommodation
Pros	Fast setup in one week Omnichannel support across multiple channels Serves a wide range of client sizes from small businesses to blue chip companies	Backed by the Atalian Servest group, a major player in facilities management Combines human and technological skills for customer care
Cons	-	A Google reviewer reported poor issue management and wasted time
Website	Visit Site	Visit Site

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