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Compare Loop Contact Solutions vs Big Outsource

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Loop Contact Solutions Agency logo

Loop Contact Solutions

Multi-Channel Outreach Website

Loop Contact Solutions is a Philippines-based outsourced customer support and call center provider founded in 2016. It offers customer service, retention strategies, sales techniques, BPO, phone answering services, and direct marketing. The agency works at an average hourly rate of $8 and serves clients across multiple industries.

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Big Outsource Agency logo

Big Outsource

Branding & Design Website

Big Outsource is a BPO company founded in 2014 with 250-499 employees. It offers project-based services, staff leasing, virtual captive centers, and built-operate-and-transfer models. The company serves small and medium businesses across corporate services, healthcare, and education.

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Feature Comparison

Attribute Loop Contact Solutions Big Outsource
Category Multi-Channel Outreach Branding & Design
Rating
Winner +0.2 higher
Location Makati, Philippines San Pablo City, Philippines
Services
  • Customer Support
  • Call Centers
  • Phone Answering Services
  • BPO
  • Direct Marketing
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
  • Customer Support
  • Call Centers
  • Phone Answering Services
  • BPO
  • Direct Marketing
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
Industries
Consumer Goods Corporate Services Beauty Agriculture Automotive eCommerce Entertainment Delivery & Takeaway Crypto AI
Corporate Services Health Care Education
Pros
  • Responsive and invested team, cited in Google reviews
  • Supportive upper management praised in Google reviews
  • Long-tenured employees, including five-year tenure, noted in reviews
  • Employees report a supportive and enjoyable workplace with genuine care for wellbeing.
  • The company is described as friendly, fantastic, and accommodating by staff.
  • Agents feel their voices are heard and appreciate annual activities and perks.
Cons -
  • One client reported a last-minute rescheduling and lack of follow-through on a scheduled meeting.
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