Compare Horatio vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	Horatio	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.2 higher
Location	New York City, New York, United States	Dallas, Texas, United States
Services	BPO Phone Answering Services Call Centers	BPO Phone Answering Services Call Centers
Industries	Corporate Services Finance HR	Retail Consumer Goods Corporate Services
Pros	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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