Horatio

Horatio is a next-generation and tech-enabled customer support outsourcing firm founded in 2018. The company positions itself as a reliable partner for businesses that want to "do what they do best and Hire Horatio for the rest." It provides dedicated handpicked teams to execute customer support strategies for high-growth and innovative companies.

The agency is headquartered at 900 Broadway, Suite 404, New York City, New York, with an additional office at 951 Brickell Ave, Suite 3307, Miami, Florida. Horatio employs under 49 people and does not publicly disclose its minimum budget or average hourly rate, requiring potential clients to inquire for pricing.

Horatio's primary service is BPO, with a specific expertise in back office outsourcing. The agency serves clients in the corporate services, finance, and HR industries. Its client types include medium businesses and enterprise/corporate organizations.

Horatio has a 5.0 Google rating based on three reviews. The reviews, all from employees, highlight a positive workplace culture, with comments such as "I loved working there my team was amazing!!!!" and "The best place to work, hands down." No client reviews are available on the profile.

The agency's portfolio includes work for clients in the ecommerce, finance, and healthcare industries, though specific project details are not provided on the DesignRush profile. Horatio maintains a presence on Facebook, LinkedIn, and Instagram.