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Compare Extend Communications vs E. A. Associates

Side-by-side comparison of features, pricing, services, ratings and more.

Extend Communications Agency logo

Extend Communications

BPO & Outsourced Support Website

Extend Communications provides telephone answering, email response, and web interaction solutions. They offer inbound call centre and telephone answering services as well as emergency dispatch. The company has been operating since 1956 and serves clients across Canada and the USA.

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Winner
E. A. Associates Agency logo

E. A. Associates

BPO & Outsourced Support Website

E. A. Associates is a Canadian HR outsourcing and talent acquisition firm founded in 2016. The agency provides custom-designed recruitment strategies and comprehensive HR solutions for startups, small, and medium businesses.

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Feature Comparison

Attribute Extend Communications E. A. Associates
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.2 higher
Location Brantford, Ontario, Canada London, Ontario, Canada
Services
  • Phone Answering Services
  • Call Centers
  • HR Outsourcing
  • Phone Answering Services
  • Call Centers
  • HR Outsourcing
Industries
Real Estate Healthcare Government
Health Care Corporate Services Recruiting
Pros
  • Family-run for three generations with strong community involvement
  • Well-trained and accredited staff using up-to-date technology
  • No offshore subcontracting ensures quality control
  • One Google reviewer describes the agency as the premier recruitment company in Canada, citing exceptional customer service, integrity, and results.
Cons
  • Multiple reports of rude customer service and failure to follow instructions
  • Billing disputes and incorrect dispatches reported by clients
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