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Compare Digital Minds vs Penbrothers

Side-by-side comparison of features, pricing, services, ratings and more.

Digital Minds Agency logo

Digital Minds

Business, Financial & Professional Services Website

Digital Minds is a Philippine BPO provider founded in 2010 that offers front-office and back-office services, including customer support, creative services, and technical support. The company also provides accounting services and call center expertise in collection and telemarketing. It serves corporate clients worldwide from headquarters in Naga and a US office in Delaware.

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Winner
Penbrothers Agency logo

Penbrothers

BPO & Outsourced Support Website

Penbrothers is an HR outsourcing firm based in Makati, Philippines, that connects businesses with talent through recruitment, onboarding, payroll management, compliance, and employee care services.

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Feature Comparison

Attribute Digital Minds Penbrothers
Category Business, Financial & Professional Services BPO & Outsourced Support
Rating
Winner +0.5 higher
Location Naga, Philippines Makati, Philippines
Services
  • BPO
  • Accounting
  • Customer Support
  • Back-Office Support
  • Creative Services
  • Technical Support
  • Call Center Solutions
  • Data Entry
  • Telemarketing
  • Collection
  • Integrated E-commerce Solutions
  • HR Outsourcing
  • BPO
  • Accounting
  • Customer Support
  • Back-Office Support
  • Creative Services
  • Technical Support
  • Call Center Solutions
  • Data Entry
  • Telemarketing
  • Collection
  • Integrated E-commerce Solutions
  • HR Outsourcing
Industries
Call Center Finance Telecom Healthcare E-commerce
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Pros
  • Founded in 2010 with global operations and offices in the Philippines and the United States
  • Low-cost outsourcing with an average hourly rate of $8/hr and minimum budgets from $1,000 to $10,000
  • Offers a wide mix of front-office, back-office, creative, technical, and call center services
  • Comprehensive HR outsourcing covering recruitment, onboarding, payroll, compliance, and employee care
  • Large team of 1000 or more employees
  • Track record with clients such as Luxclusif, StoreHub, Servantex, and Propeller
Cons
  • Google rating of 3.5 out of 5 based on eight reviews is modest compared with other listed BPO agencies
  • Google reviews report unresponsive phone lines and difficulty reaching the office
  • Some reviews describe unprofessional interview conduct and lack of candidate follow-up
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