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Digital Minds is a Philippine BPO provider founded in 2010 that offers front-office and back-office services, including customer support, creative services, and technical support. The company also provides accounting services and call center expertise in collection and telemarketing. It serves corporate clients worldwide from headquarters in Naga and a US office in Delaware.
Digital Minds is a Philippines-based business process outsourcing company founded in 2010, with headquarters at the Isage Building in Naga and an additional office in Wilmington, Delaware. The company positions itself as among the top BPO providers in the Philippines, serving overseas corporate clients with front-office and back-office operations. Its stated focus is on productivity, efficiency, and reducing time-consuming in-house tasks for clients.
The firm employs between 100 and 249 people and reports a minimal budget of $1,000 to $10,000 with an average hourly rate of $8/hr. Its business growth is attributed in the profile to an expert approach to customer needs, attention to quality, and use of state-of-the-art technology, including intelligent processing and data acquisition techniques for tailored solutions.
Digital Minds offers customer support, back-office support, creative services, technical support, call center solutions, and accounting services. Its stated areas of expertise cover BPO and call center work, with specific capabilities in data entry, collection, and telemarketing. The agency also provides integrated e-commerce solutions and emphasizes training staff, pre- and post-sales support, and access to quality equipment for overseas clients.
The company serves a range of industry verticals, including call center, finance, telecom, and healthcare, with corporate customers around the world. Its profile lists clients such as SaleEgg, Grape Payments, VeryVoga, Onyata Trading, and Logicall. No detailed case studies or performance metrics are included in the profile.
Digital Minds holds a Google rating of 3.5 out of 5 based on eight reviews, with no individual review text available on the DesignRush profile. The company maintains an active social presence through Facebook, Twitter, and LinkedIn pages linked from its profile.
Services
- BPO
- Accounting
- Customer Support
- Back-Office Support
- Creative Services
- Technical Support
- Call Center Solutions
- Data Entry
- Telemarketing
- Collection
- Integrated E-commerce Solutions
Industries Served
Team Size
Pros
- Founded in 2010 with global operations and offices in the Philippines and the United States
- Low-cost outsourcing with an average hourly rate of $8/hr and minimum budgets from $1,000 to $10,000
- Offers a wide mix of front-office, back-office, creative, technical, and call center services
Cons
- Google rating of 3.5 out of 5 based on eight reviews is modest compared with other listed BPO agencies
Client Review Analysis
Google reviewers give Digital Minds 3.5 out of 5 across eight reviews; no individual review text is shown on the profile.