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Compare Contacta vs Intelsa

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Contacta Agency logo

Contacta

BPO & Outsourced Support Website

Contacta is a customer experience transformation company providing omnichannel contact center and data analytics solutions. Founded in 2012, the agency operates with a team of 100-249 employees and is headquartered in Barranquilla, Colombia.

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Intelsa Agency logo

Intelsa

BPO & Outsourced Support Website

Intelsa is a call center and user experience company founded in 2014. It provides telemarketing, customer service, tech support, and back office support. The agency focuses on leveraging technology and fostering a high-performance culture.

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Feature Comparison

Attribute Contacta Intelsa
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.1 higher
Location Barranquilla, Colombia Medellín, Colombia
Services
  • Call Centers
  • Call Centers
Industries
IT Industry Telecommunications Industry Small Business Industry
IT Marketing Fintech
Pros
  • Strong 4.4 Google rating from 18 reviews with consistently positive feedback
  • Clients praise personalized attention, commitment to quality, and always-available support
  • Agents adapt service delivery to each country's organizational culture and consumer patterns
  • Always attentive and willing to meet client requirements
  • Excellent work environment with comprehensive service
  • Important ally in growth and expansion of clients
Cons -
  • Poor front-desk reception and lack of reception area noted by a reviewer
Website Visit Site Visit Site

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