Compare CanadaDirect vs CallNova

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

CanadaDirect

BPO & Outsourced Support Website

CanadaDirect is an integrated marketing solutions provider focused on contact center sales and affinity marketing services. The company operates 4 contact centers in Canada and 1 site in Cebu, Philippines, with over 600 acquisition and demand generation specialists. All contact centers are PCI Level 1 Certified.

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CallNova

BPO & Outsourced Support Website

CallNova provides multilingual dispatch and call center services for taxi, limousine, and trucking companies. Founded in 2017, the agency offers 24/7 inbound call and chat support with a focus on BPO and customer service.

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Feature Comparison

Attribute	CanadaDirect	CallNova
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +2.0 higher	-
Location	Montreal, H9P 2N1, Canada	London, Ontario, Canada
Services	Call Centers Phone Answering Services Customer Support BPO Expertise Call Center Expertise Phone Answering Services Expertise	Call Centers Phone Answering Services Customer Support BPO Expertise Call Center Expertise Phone Answering Services Expertise
Industries	Telecommunications Pharmaceutical Technology	Software & IT Services Transportation & Logistics Consumer Goods Retail
Pros	Operating since 1987 with 30 years of experience in contact center solutions PCI Level 1 Certified across all contact center sites Over 600 acquisition and demand generation specialists	Multilingual dispatch services for international clientele 24/7 availability via inbound calls and chat support Diverse transportation options including taxi, limousine, and trucking
Cons	Google reviews report recurring order cancellations, shipping delays, and poor tracking for marketplace purchases	-
Website	Visit Site	Visit Site

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