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Compare Big Outsource vs Outsourced VA

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Big Outsource Agency logo

Big Outsource

Branding & Design Website

Big Outsource is a BPO company founded in 2014 with 250-499 employees. It offers project-based services, staff leasing, virtual captive centers, and built-operate-and-transfer models. The company serves small and medium businesses across corporate services, healthcare, and education.

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Outsourced VA Agency logo

Outsourced VA

Business, Financial & Professional Services Website

Outsourced VA is a Philippines-based provider of remote virtual assistant, back-office, call center, accounting, phone answering, and transcription services. Founded in 2009, it supports businesses in the USA, Canada, and Australia with remote staff intended to reduce operating costs and free internal teams for revenue-generating work.

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Feature Comparison

Attribute Big Outsource Outsourced VA
Category Branding & Design Business, Financial & Professional Services
Rating
Winner +4.7 higher
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Location San Pablo City, Philippines Iloilo City, Philippines
Services
  • BPO
  • Call Centers
  • Customer Support
  • Phone Answering Services
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
  • Virtual assistant services
  • Call centers
  • Outsourced customer support
  • Phone answering services
  • Transcription services
  • Bookkeeping
  • Back office outsourcing
  • Data entry
  • Document digitization
  • Medical billing
  • Appointment setting
  • Virtual receptionist
  • Audio transcription
  • Business transcription
  • BPO
  • Call Centers
  • Customer Support
  • Phone Answering Services
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
  • Virtual assistant services
  • Call centers
  • Outsourced customer support
  • Phone answering services
  • Transcription services
  • Bookkeeping
  • Back office outsourcing
  • Data entry
  • Document digitization
  • Medical billing
  • Appointment setting
  • Virtual receptionist
  • Audio transcription
  • Business transcription
Industries
Corporate Services Health Care Education
Health Care Real Estate Corporate Services Retail Transportation & Logistics Dental Travel Wellness & Fitness Other
Pros
  • Employees report a supportive and enjoyable workplace with genuine care for wellbeing.
  • The company is described as friendly, fantastic, and accommodating by staff.
  • Agents feel their voices are heard and appreciate annual activities and perks.
  • Offers a broad remote-support scope spanning virtual assistants, bookkeeping, medical billing, call center operations, and transcription.
  • DesignRush reviewers cited efficient task handling, clear communication, inbound-call support, and dedicated virtual agents.
Cons
  • One client reported a last-minute rescheduling and lack of follow-through on a scheduled meeting.
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