Mystrika
Outsourced VA is a Philippines-based provider of remote virtual assistant, back-office, call center, accounting, phone answering, and transcription services. Founded in 2009, it supports businesses in the USA, Canada, and Australia with remote staff intended to reduce operating costs and free internal teams for revenue-generating work.
Outsourced VA is a remote-staffing and business process outsourcing provider headquartered in Iloilo City, Philippines. Founded in 2009, the company provides skilled virtual assistants for administrative and creative support, positioning its services as a way for businesses to delegate routine work and focus on income-generating activities.
The agency lists 50 to 99 employees, a minimum budget of inquire, and an average hourly rate of $10 per hour. It says it serves businesses in the USA, Canada, and Australia, including startups, small businesses, medium businesses, and enterprise or corporate organizations.
Its service offering includes virtual assistants, back-office outsourcing, data entry, document digitization, document verification, transaction processing, finance and accounting functions, bookkeeping, and medical billing. Customer-facing capabilities include inbound and outbound call handling, appointment setting, healthcare call centers, virtual receptionists, after-hours answering, and property-management phone answering. It also provides audio and business transcription.
Outsourced VA lists experience across health care, real estate, corporate services, retail, transportation and logistics, dental, travel, and wellness and fitness. Named clients include Rentifi Property Management, Real Brokerage, House Traders Florida, Happy Veg Inc., Helixos - Australia, Therapy IQ, and Amalfi Jets.
Three DesignRush reviews rate the agency 5.0. Reviewers described virtual assistants as efficient and clear communicators, praised inbound-call and concierge support, and said the service became a reliable part of daily operations. One client said the virtual assistant service helped organize multitasking and allowed greater focus on income-generating activities.
Available profile material includes client work for Amalfi Reserve Concierge, where virtual agents handled inbound calls and concierge support, and a virtual assistant engagement for Happy Veg Inc. The profile does not provide quantified portfolio outcomes or case-study performance metrics.
Services
- Virtual assistant services
- Call centers
- Outsourced customer support
- Phone answering services
- Accounting
- Transcription services
- Bookkeeping
- Back office outsourcing
- Data entry
- Document digitization
- Medical billing
- Appointment setting
- Virtual receptionist
- Audio transcription
- Business transcription
Industries Served
Team Size
Pros
- Offers a broad remote-support scope spanning virtual assistants, bookkeeping, medical billing, call center operations, and transcription.
- DesignRush reviewers cited efficient task handling, clear communication, inbound-call support, and dedicated virtual agents.