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Compare Big Outsource vs Digital Minds

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Big Outsource Agency logo

Big Outsource

Branding & Design Website

Big Outsource is a BPO company founded in 2014 with 250-499 employees. It offers project-based services, staff leasing, virtual captive centers, and built-operate-and-transfer models. The company serves small and medium businesses across corporate services, healthcare, and education.

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Digital Minds Agency logo

Digital Minds

Business, Financial & Professional Services Website

Digital Minds is a Philippine BPO provider founded in 2010 that offers front-office and back-office services, including customer support, creative services, and technical support. The company also provides accounting services and call center expertise in collection and telemarketing. It serves corporate clients worldwide from headquarters in Naga and a US office in Delaware.

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Feature Comparison

Attribute Big Outsource Digital Minds
Category Branding & Design Business, Financial & Professional Services
Rating
Winner +1.2 higher
Location San Pablo City, Philippines Naga, Philippines
Services
  • BPO
  • Call Centers
  • Customer Support
  • Phone Answering Services
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
  • Back-Office Support
  • Creative Services
  • Technical Support
  • Call Center Solutions
  • Data Entry
  • Telemarketing
  • Collection
  • Integrated E-commerce Solutions
  • BPO
  • Call Centers
  • Customer Support
  • Phone Answering Services
  • Accounting
  • Web Development
  • Graphic Design
  • HR Outsourcing
  • IT Services
  • Back-Office Support
  • Creative Services
  • Technical Support
  • Call Center Solutions
  • Data Entry
  • Telemarketing
  • Collection
  • Integrated E-commerce Solutions
Industries
Corporate Services Health Care Education
Call Center Finance Telecom Healthcare E-commerce
Pros
  • Employees report a supportive and enjoyable workplace with genuine care for wellbeing.
  • The company is described as friendly, fantastic, and accommodating by staff.
  • Agents feel their voices are heard and appreciate annual activities and perks.
  • Founded in 2010 with global operations and offices in the Philippines and the United States
  • Low-cost outsourcing with an average hourly rate of $8/hr and minimum budgets from $1,000 to $10,000
  • Offers a wide mix of front-office, back-office, creative, technical, and call center services
Cons
  • One client reported a last-minute rescheduling and lack of follow-through on a scheduled meeting.
  • Google rating of 3.5 out of 5 based on eight reviews is modest compared with other listed BPO agencies
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