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Compare ATM Group vs Sabio

Side-by-side comparison of features, pricing, services, ratings and more.

ATM Group Agency logo

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Winner
Sabio Agency logo

Sabio

BPO & Outsourced Support Website

Sabio Group is a global leader in digital customer experience (CX) transformation, operating across multiple countries. The company helps organizations optimize customer journeys using technologies from Amazon Connect, Genesys, and Google Cloud. It serves industries including corporate services, hospitality, and retail.

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Feature Comparison

Attribute ATM Group Sabio
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.9 higher
Location Leicester, United Kingdom London, United Kingdom
Services
  • BPO
  • Call Centers
  • Phone Answering Services
  • HR Outsourcing
  • Customer Support
  • AI & Automation
  • Data & Insights
  • Cloud Transformation
  • CX Management
  • Networking Solutions
  • BPO
  • Call Centers
  • Phone Answering Services
  • HR Outsourcing
  • Customer Support
  • AI & Automation
  • Data & Insights
  • Cloud Transformation
  • CX Management
  • Networking Solutions
Industries
Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Corporate Services Hospitality Retail
Pros
  • Positive employee culture with internal progression opportunities
  • Strong client service with knowledgeable staff
  • Tech-enabled approach with ATM One platform for interaction intelligence
  • Global presence across multiple countries including UK, Spain, France, Netherlands, Denmark, Malaysia, Singapore, South Africa, and India
  • Partnerships with leading cloud and CX platforms such as Amazon Connect, Genesys, and Google Cloud
Cons
  • Some reviews cite poor management and unprofessional staff
  • Concerns about staff using dummy names when representing clients
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