BD Services

BD Services is a call centre and BPO agency founded in 2015 and based in the Jewellery Quarter of Birmingham, United Kingdom. The agency employs a team of under 49 enthusiastic callers dedicated to providing call centre services for British businesses. BD Services positions itself as a UK-based alternative to overseas call centres, arguing that foreign accents can damage brand trust.

The agency requires clients to inquire for both minimum budget and hourly rate. BD Services was founded in 2015 and operates from its headquarters at 27 Frederick Street, The Mansion, Birmingham. The agency maintains an unclaimed profile on DesignRush.

BD Services offers inbound call centre services and BPO solutions. Its areas of expertise include call centre operations with a focus on inbound calling. The agency serves clients in the financial, retail, and legal industries.

BD Services targets British businesses that have tried or considered overseas call centres. The agency emphasizes that UK agents help build trust and protect brand reputation, citing OFCOM data on scam calls and customer caution with foreign accents. BD Services claims UK agents perform 40% better without burning through client data.

The agency has a 5.0 rating from two Google reviews. One review from Serdar Tufan, dated January 2023, praises the smooth migration from Dripify and responsive support, giving a 10/10 recommendation.

No portfolio or specific client results are listed on the profile. The agency's LinkedIn page is referenced but no additional case studies are provided.