Answering365 provides 24/7/365 live answering services nationwide. They offer inbound call taking, messaging, dispatching, and appointment scheduling. Founded in 1989, they serve hospitals, corporate enterprises, and small businesses.
Answering365 is a U.S.-based live answering service provider founded in 1989. The company offers 24/7/365 call handling, messaging, dispatching, and appointment scheduling for businesses nationwide. Their tagline, "They Call. We Answer," reflects a focus on ensuring clients never miss a call while maintaining work-life balance.
The agency operates with a team of under 49 employees and is headquartered in Los Angeles, California, with an additional office in Cincinnati, Ohio. Pricing is available upon inquiry, with no minimum budget or hourly rate publicly listed. Answering365 emphasizes 100% U.S.-based operators and has served clients for over three decades.
Answering365 specializes in call center and phone answering services. Their call center expertise includes inbound call handling and virtual receptionist services. Phone answering services cover specific niches such as plumbers and property management. They provide full-service inbound call taking, messaging, dispatching, and appointment scheduling.
The agency serves a range of industries including legal, corporate services, and finance. They also work with healthcare providers, hospitals, and property management firms. Client types include small businesses, medium businesses, and corporate enterprises. Their services are designed to help businesses establish a solid reputation and deliver an exceptional caller experience.
Client reviews on Google give Answering365 a 4.5 rating from 27 reviews. Feedback highlights professionalism, agility, reliability, and friendly staff. One reviewer noted occasional issues with weekend handoff coverage, and another expressed difficulty reaching management. Overall sentiment is positive, with many clients recommending the service for high call volumes and after-hours needs.
Answering365's portfolio includes clients in the corporate services, legal, and healthcare industries. They have served venues, medical offices, and seasonal businesses. The agency's long history and nationwide service capability make them a established choice for businesses seeking dependable live answering support.
Services
- Call Centers
- Phone Answering Services
Industries Served
Team Size
Pros
- 100% U.S. based live answering services
- Professional and agile service
- Reliable and responsive call handling
- Friendly and attentive staff
Cons
- Occasional issues with weekend handoff coverage
- Some clients report difficulty reaching management
Client Review Analysis
Generally positive, with praise for professionalism and reliability, though occasional communication issues noted.