Mystrika
Answer all is a family-owned phone answering service founded in 1984. The agency provides 24/7 live operators to answer calls and take messages for small and medium businesses. It serves clients in healthcare, dental, and corporate services industries.
Answer all is a family-owned phone answering service that has been operating since 1984. The agency positions itself as a vital link between businesses and their callers, emphasizing professionalism and empathy in every interaction. With a team of under 49 employees, Answer all provides 24/7 live operator support to ensure calls are answered and messages are taken as if the receptionist were in the client's office.
The agency's commercial details are straightforward: it does not publicly disclose minimum budgets or hourly rates, requiring potential clients to inquire directly. The team size is listed as under 49 employees, and the company was founded in 1984. Answer all is headquartered in Lake Park, Florida, and serves clients primarily in the United States.
Answer all offers two main service categories: call centers and phone answering services. Within phone answering services, the agency has specific expertise in after-hours call handling. This focus allows clients to maintain coverage outside normal business hours, which is particularly valuable for industries that require continuous availability.
The agency primarily serves small and medium businesses. Based on the client list provided, Answer all works with clients in the healthcare, dental, and corporate services industries. These sectors often rely on professional phone handling for patient scheduling, appointment reminders, and general inquiries.
Client reviews on Google present a mixed picture. One reviewer praised a staff member named Marley for being kind, patient, and informative, giving a 5-star rating. However, two other reviewers gave 1-star ratings, citing long hold times (over 7 minutes) and rude interactions with the owner, Mitch. The overall Google rating is 3.0 out of 5 based on four reviews.
No portfolio or case studies are displayed on the DesignRush profile. The agency's website, answerall84.com, may contain additional information about its services and client results. Potential clients are encouraged to contact Answer all directly to discuss specific needs and obtain pricing details.
Services
- Call Centers
- Phone Answering Services
Industries Served
Team Size
Pros
- Family-owned business with over 30 years of experience
- 24/7 live operators for immediate call dispatch
- Positive client feedback highlights helpful and patient staff
Cons
- Long hold times reported (over 7 minutes)
- Some clients report rude and argumentative interactions with management
Client Review Analysis
Mixed sentiment: positive feedback on staff helpfulness, but negative reports of long hold times and poor customer service.