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Alpha Reception BPO & Outsourced Support agency logo

Alpha Reception

BPO & Outsourced Support New York City, New York, United States
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Alpha Reception is a virtual reception service providing inbound call answering for small to medium businesses. The agency assigns a small team to each account so receptionists become familiar with the client's business. Services include 24/7 coverage or extended business hours, handling voice, SMS, and chat.

Alpha Reception is a virtual reception service founded in 2023 that provides inbound call answering for small to medium businesses. The agency operates with a team of under 49 employees and is headquartered remotely in New York City, New York. Its core philosophy is to free business owners to focus on growth by handling customer communications.

The agency assigns a small dedicated team to each client account, ensuring receptionists become familiar with the business and its customers. This approach contrasts with larger virtual reception companies that may use rotating agents. Alpha Reception offers 24/7 coverage or extended business hours from 8am to 8pm Eastern Time.

Services include inbound call answering, SMS, and chat support. The agency can engage customers through their preferred communication channels. Alpha Reception's expertise is listed under call center services with a focus on virtual receptionist capabilities.

Alpha Reception serves clients in the business service, hospitality, and travel industries. The agency works with small to medium businesses that need reliable, personalized call handling without the overhead of an in-house receptionist.

No Google reviews are available for Alpha Reception at this time. The agency's profile on DesignRush does not include client testimonials or ratings.

The agency's portfolio includes three images on its DesignRush profile, though no specific client results or case studies are provided. Alpha Reception maintains a LinkedIn presence for professional networking.

Services

  • Call Centers
  • Virtual Receptionist

Industries Served

Business Services Hospitality Travel

Team Size

Under 49

Pros

  • Assigns a small dedicated team to each account for personalized service
  • Offers 24/7 coverage or extended business hours
  • Supports voice, SMS, and chat communication

Frequently Asked Questions

Alpha Reception provides virtual receptionist services including inbound call answering, SMS, and chat support for small to medium businesses.
The agency assigns a small dedicated team to each account so the receptionists become familiar with the client's business and customers.
Alpha Reception offers 24/7 coverage or extended business hours from 8am to 8pm Eastern Time.
The minimum budget is under $1,000, and the hourly rate is available upon inquiry.
Alpha Reception serves the business service, hospitality, and travel industries.
Alpha Reception is headquartered remotely in New York City, New York, United States.
Alpha Reception has under 49 employees.
Alpha Reception was founded in 2023.
Yes, Alpha Reception handles voice, SMS, and chat to engage customers through their preferred communication channels.
Unlike larger companies, Alpha Reception assigns a small team to each account so receptionists get to know the client's business personally.
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