Absent Answer

Absent Answer is a privately held American answering service based in Jacksonville, Florida, that provides 24/7 live call center and phone answering services. The company has operated for more than 30 years and serves a variety of industries including healthcare, legal, utilities, and property management. Clients benefit from live operators who manage calls, take messages, schedule appointments, dispatch services, and handle emergencies.

The agency emphasizes quality, training, and seamless integration with each client's operations. With a small, focused team and a local presence, Absent Answer guarantees American-based support to help businesses improve efficiency and maintain a consistent professional image. The company was founded in 2019 and has under 49 employees.

Absent Answer offers call center and phone answering services, with expertise in appointment setting, healthcare call centers, virtual receptionist, after-hours support, and property management. The agency serves retail, software and IT services, and health care industries, and works with small businesses, medium businesses, and enterprise or corporate clients.

The agency has a Google rating of 4.6 out of 5 from 10 reviews. Clients frequently praise the professional, courteous, and kind service, with several reporting long-term satisfaction over multiple years. One review mentions unsolicited calls despite being on a do-not-call list. Overall, the sentiment is positive, highlighting reliable and friendly support.

Notable clients include ATSI, JAX Chamber, and Team Snug. The agency's portfolio focuses on providing consistent, high-quality call handling and virtual receptionist services across various sectors.