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Glean

AI Agents

Glean is an AI-powered work platform for enterprise knowledge management and workplace search. It connects to 100+ apps to help employees find, create, and automate work with AI assistants and agents.

Glean is an enterprise AI work platform that combines workplace search, an AI assistant, and customizable AI agents into a single system. It connects to over 100 business applications — including Google Drive, Salesforce, Slack, and Microsoft SharePoint — to give employees a unified way to find information, create content, and automate routine tasks. The platform is built around a proprietary enterprise graph that understands relationships between people, documents, and data, making search results contextually relevant.

What sets Glean apart is its focus on adoption and measurable productivity gains. The company reports that users save up to 110 hours per year, adoption reaches 93% within two years, and organizations recover their investment in under six months. These numbers are backed by strong user ratings — 4.5/5 on Gartner Peer Insights and 4.8/5 on G2. The platform also includes proactive intelligence features that surface relevant information before users ask, and an agent builder that lets teams create custom AI agents for specific workflows.

Pricing is not publicly listed; interested buyers must contact sales for a quote. A demo is available to evaluate the platform. While the raw data shows a placeholder pricing table with a $0 Starter tier and a $12 Professional tier, these appear to be generic placeholders and do not reflect actual enterprise pricing. Glean is clearly positioned for mid-market and enterprise customers, not individual users or small teams.

Glean is best suited for organizations that want to give every employee an AI assistant and deploy AI agents across departments like sales, engineering, customer support, and marketing. It excels at knowledge retrieval, content summarization, and workflow automation, but it is not a replacement for CRM, marketing automation, or complex data analysis tools. Instead, it complements them by making existing data more accessible and actionable.

For companies struggling with information silos and repetitive manual tasks, Glean offers a practical, secure, and quickly deployable solution. Its strong adoption metrics and positive user feedback suggest it delivers real value when implemented correctly. However, the lack of transparent pricing and the need for integration effort mean that prospects should budget time for a thorough evaluation and proof of concept.

Features

AI-powered enterprise search across 100+ apps
AI assistant and custom AI agents
Summarize documents and meetings
Automate repetitive tasks
Secure enterprise AI platform with governance
Agent Builder and Agent Orchestration
Proactive Intelligence and content creation

Pricing

Contact sales for pricing; demo available

Pros

Saves up to 110 hours per user per year
High adoption rate (93% within two years)
Quick ROI (under six months)
Reduces support requests by 20%

Cons

Pricing is not publicly listed
Not designed for complex data analysis
May require significant integration effort for full value

Industries

Retail Financial Services Banking PE/VC

Best For

Mid-market to enterprise companies looking to improve employee productivity with AI-powered knowledge management and automation.

Frequently Asked Questions

It indexes content from over 100 connected applications and uses natural language processing to deliver relevant answers, documents, and insights directly in the search interface.

Users can build custom AI agents that automate repetitive tasks, answer domain-specific questions, and trigger workflows based on predefined rules or user queries.

Pricing is not publicly listed and requires contacting sales; a demo is available to discuss tailored plans based on company size, number of users, and required integrations.

Most enterprises see initial value within a few weeks, with full deployment and integration across apps taking one to three months depending on complexity.

It provides enterprise-grade security with role-based access controls, data encryption, audit logs, and compliance with standards like SOC 2 and GDPR.

It connects to over 100 popular business apps including Slack, Microsoft Teams, Google Workspace, Salesforce, Confluence, and Jira.

It focuses specifically on workplace knowledge management and search with pre-built connectors, whereas many competitors require more custom setup or lack the same breadth of app integrations.

Common use cases include employee onboarding, customer support, engineering debugging, sales account reviews, content creation, and workflow automation.

Glean offers onboarding assistance, dedicated customer success managers, documentation, and training resources to help teams adopt the platform quickly.

It reports saving up to 110 hours per user per year, reducing support requests by 20%, and achieving a 93% adoption rate within two years, with ROI typically seen in under six months.

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