Mystrika
Valoris Center is a Bucharest-based contact center and BPO provider founded in 2006, offering inbound and outbound contact center services, back office activities, chat support, document management, recruitment, and training. The company serves clients in the auto, telecom, and banking industries across Europe.
Valoris Center is a contact center and BPO provider headquartered in Bucharest, Romania. Founded in 2006, the company employs between 500 and 999 people and positions itself as a provider of modern solutions for customer-focused businesses.
The company charges an average hourly rate of $100, with project budgets available on request. Its headquarters are located at Sos. Dudesti-Pantelimon, Nr. 42, Cladirea Rams, Et. 7, in Bucharest.
Valoris Center offers customized services including contact center inbound and outbound operations, back office activities, chat support, document and content management, recruitment and leasing, and training programs. The company combines human-factor solutions such as increasing sales value, customer retention, and process optimization with automated solutions like dedicated CRM software and complex Interactive Voice Response structures.
The company integrates state-of-the-art technology including Microsoft CRM, Cisco IPCC, and HP systems, supported by consulting-based services, predictability, responsiveness, and innovation.
Valoris Center serves clients in the auto, telecom, and banking industries. A client review notes work for European operations covering prepaid card and financial services for clients in the UK, Germany, Spain, Italy, and Canada, with excellent support services and strong foreign language speakers.
Google reviews average 3.3 out of 5 across 192 reviews. Positive feedback highlights competent staff, high-quality service, and responsiveness to client requirements, while negative feedback cites parking limitations for visitors and compensation concerns relative to expectations.
Services
- Phone Answering Services
- Contact Center Inbound & Outbound
- Back Office Activities
- Chat Support
- Document and Content Management
- Recruitment & Leasing
- Training Programs
Industries Served
Team Size
Pros
- Praised for competent staff and high-quality service delivery
- Strong multilingual support for European operations
- Responsive to client requirements with immediate issue resolution
Cons
- Some reviewers cited parking limitations for visitors
- One reviewer noted compensation concerns relative to expectations
Client Review Analysis
Google reviews average 3.3 out of 5 across 192 reviews. Positive reviews praise competent staff, high-quality service, and strong foreign language support, while negative reviews cite parking limitations and compensation concerns.