Mystrika
Euroanswer is a strategic partner specializing in premium Customer Service Outsourcing and Customer Experience (CX) solutions for over 20 years. The company delivers tailored BPO solutions with a boutique approach, serving startups, small, and medium businesses across multiple industries.
Euroanswer is a strategic partner specializing in premium Customer Service Outsourcing and Customer Experience (CX) solutions for over 20 years. With a boutique approach to Business Process Outsourcing, the company delivers tailored solutions designed to meet the specific needs of each client, combining high-quality service with the agility required in today's dynamic business environment.
Founded in 2004, Euroanswer has a team of 100-249 employees. The average hourly rate is $25/hr, and the minimum budget is available upon inquiry. The company is headquartered in Bucharest, Romania, with additional locations in Skopje, Macedonia; Shavat, Uzbekistan; and Molesey, United Kingdom.
Euroanswer offers BPO and HR outsourcing services. Areas of expertise include back office outsourcing (document verification), call center services (outbound), HR outsourcing (staffing), and phone answering services (after-hours). The company also provides logistics support.
Euroanswer serves a wide range of industries including education, finance, hobbies and gifts, gaming, eCommerce, nonprofit, and health care. The agency works with startups, small businesses, and medium businesses.
Euroanswer has a 4.6 Google rating from 32 reviews. Positive reviews highlight excellent service, professional IT support, and strong call center capabilities for exotic languages. One negative review cited lost time.
Services
- BPO
- HR Outsourcing
Industries Served
Team Size
Pros
- Over 20 years of experience in customer service outsourcing and CX solutions
- Boutique approach with tailored solutions for each client
- Flexible and agile service delivery
Cons
- One Google reviewer reported negative experience ("Lies and lost time")
Client Review Analysis
Euroanswer has a 4.6 Google rating from 32 reviews. Positive reviews highlight excellent service, professional IT support, and strong call center capabilities for exotic languages. One negative review cited lost time.