Swivelt

Swivelt is a business process outsourcing agency headquartered in Singapore, founded in 2018 as the global division of Nityo Infotech. The agency employs 250-499 people and draws on a worldwide network of more than 18,000 team members. Swivelt's parent organization has delivered services to Fortune 500 companies for over 25 years.

The agency manages the full customer life cycle and optimizes business support functions to help both Fortune 500 companies and startups grow and scale. Swivelt's team has more than 25 years of combined experience working with large enterprises and early-stage businesses. All employees are virtual shareholders in the company, which the agency says creates strong ownership and motivation to deliver the best outcomes.

Swivelt built an all-in-one business performance management platform that connects collaboration and execution while motivating and rewarding teams instantly. The platform uses gamification and AI to steer results, with goals of increasing sales and profit and creating a self-propelled workforce.

Swivelt's core service is BPO, and the agency serves clients in the technology, financial, and retail industries. Google reviewers highlight Swivelt's delivery, quality, and innovation, and specifically mention its merchant acquisition, sales, customer support, and consulting capabilities for companies expanding in the APAC market. One reviewer noted that marketing and sales work was completed on time by professional staff.

The agency holds a 5.0 Google rating based on three reviews. Swivelt's minimum budget and average hourly rate are available on inquiry.