Antasis Pte Ltd

Antasis Pte Ltd is a Singapore-based BPO and call center agency founded in 2002 by Mr. Ng Wee Keong. With over 20 years of experience, the agency delivers outsourced business solutions across the region, focusing on customer experience and IT services. The agency employs between 250 and 499 people and maintains a minimal project budget of $1,000 to $10,000 with an average hourly rate of $15.

The agency holds multiple quality certifications including ISO 27001, ISO 9001, Bizsafe Level 3, COPC, and Six Sigma. These certifications reflect a commitment to high standards and continuous improvement. Antasis has also received industry recognition, winning Best Outsourced Business & HR Support in 2023 and Best Technology Solution, Outsourced Company in 2009.

Antasis offers a comprehensive range of services: virtual assistance and back-office support, HR and payroll management, 24/7 call center and IT support, CRM and business intelligence, conversational AI and automation, and data encoding services. The agency's areas of expertise include accounting, BPO, back office outsourcing, call center operations, and HR outsourcing, with sub-specialties such as bookkeeping, AI BPO, data entry, document digitization, logistics, medical billing, supply chain, claims processing, appointment setting, telemarketing, and employer of record services.

The agency serves a diverse set of industries including AI, automotive, corporate services, eCommerce, food and beverage, higher education, hospitality, healthcare, fintech, and consumer goods. Client types range from startups and small businesses to medium businesses and enterprise or corporate clients. Notable clients include Getgo, Canadian Pizza, and Healthy School Supply.

Google reviews give Antasis a 5.0 rating based on 22 reviews. Clients and employees describe the agency as a great company to work with, with an accommodating, friendly, and fun environment. One client noted that Antasis is an easy partner to work with and meets their needs effectively. Some reviews also include inquiries about recruitment legitimacy, but these do not reflect negatively on the agency's service quality.

Antasis positions itself as a flexible, innovative, and adaptive workforce provider. The agency's tagline, "The BPO With A Heart," underscores its focus on customer satisfaction and proven conversion and retention strategies. With a strong track record, multiple certifications, and a wide service portfolio, Antasis is well-suited for businesses seeking reliable outsourced BPO and call center solutions.