Mystrika
STAFFVIRTUAL provides back-office and customer experience support through outsourcing to the Philippines. The agency offers call center, HR outsourcing, BPO, and accounting services. It was founded in 2009 and has 50-99 employees.
STAFFVIRTUAL is a Philippine-based outsourcing agency founded in 2009 that specializes in back-office and customer experience support. The agency operates from its headquarters in Makati and has an additional office in Miami, Florida. With a team of 50 to 99 employees, STAFFVIRTUAL helps companies reduce payroll costs by 70% or more through offshore staffing.
The agency's services include call centers, HR outsourcing, BPO, and accounting. Within these areas, STAFFVIRTUAL offers specific expertise in bookkeeping, payroll, and data entry. The agency works with a minimum budget of $1,000 to $10,000 and charges an average hourly rate of $100.
STAFFVIRTUAL emphasizes quality and security through several certifications and practices. The agency holds ISO 9001:2008 certification and is HIPAA compliant, making it suitable for handling medical records and confidential data. Security measures include on-site armed guards, biometric access, CCTV surveillance, and NBI background checks for all staff. The agency also maintains 24/7 operations with redundant internet and backup power.
The agency has worked with clients such as Bill Gordon & Associates, Marco Fine Arts, and Erin Condren. While no Google reviews are available, the profile highlights a Kaizen continuous improvement philosophy and an SLA-driven IT department. STAFFVIRTUAL's talent acquisition capabilities and focus on certified professionals are presented as key differentiators in the outsourcing market.
Services
- Call Centers
- HR Outsourcing
- BPO
- Accounting
Team Size
Pros
- ISO 9001:2008 certified
- HIPAA compliant
- 24/7 operations with redundant internet and backup power
- Robust security measures including armed guards and background checks