The agency helps organizations implement and use Marketing Hub and Sales Hub to improve membership acquisition, onboarding, engagement, and retention. It also launches sales efforts that close sponsorships, partnerships, and exhibit booth deals.
The firm is led by a past chief marketing officer of the American Bar Association, giving it direct experience with association marketing operations.
Ricochet's services include CRM implementation and migration, email marketing, account-based marketing, customer survey and analysis, and full inbound marketing. The agency also provides programmable automation and works to align sales and marketing teams within associations.
A core strength is integration with association management systems (AMS). It also helps organizations migrate from older email platforms including Adestra, Higher Logic Informz, Constant Contact, and MailChimp.
Ricochet serves nonprofit membership associations across North America. It is based in Washington, DC, with additional locations in Chicago, New York, and Miami. Projects typically start at $5,000, with pricing depending on scope and complexity.
Client feedback reflects a perfect 5.0/5 rating from 16 reviews.
Services
- Programmable Automation
- Sales and Marketing Alignment
- CRM Implementation
- CRM Migration
- Customer Marketing
- Account based marketing
- Customer Survey and Analysis
- Email Marketing
- Full Inbound Marketing Services
Industries Served
Team Size
Client Review Analysis
Rated 5.0/5 from 16 verified reviews