Mystrika
Probe CX is a customer experience organisation operating across the Pacific, Asia, and North America. It designs and deploys solutions in customer management, consulting, and intelligent automation. The company has over 17,000 staff across 4 countries and specialises in digital transformation, process simplification, and automation.
Probe CX is a customer experience organisation founded in 1979, with headquarters in Melbourne, Australia. The company operates across the Pacific, Asia, and North America, employing over 17,000 staff across 4 countries. It positions itself as a market-leading digital transformation practice.
The agency designs and deploys solutions anchored in customer management, consulting, and intelligent automation. Its expertise includes process simplification, user experience design, customer journey mapping, workforce optimisation, data analytics, customer sentiment analysis, digital deployment, and automation.
Probe CX offers two primary service categories: Customer Support and BPO. Under BPO expertise, it provides back office outsourcing. Its call center expertise covers B2B and collection services. The agency serves clients in the IT, financial, and education industries.
No Google reviews or ratings are available for Probe CX on DesignRush. The agency does not publicly disclose its minimum budget or hourly rate; pricing is available upon inquiry. Its team size is listed as 1000 and up.
Probe CX's portfolio and specific client results are not detailed in the profile. The agency's long history since 1979 and large global workforce are key differentiators in the customer experience and BPO market.
Services
- Customer Support
- BPO
Industries Served
Team Size
Pros
- Large global team of over 17,000 staff across 4 countries
- Market-leading digital transformation practice with broad geographic reach