Mystrika
Planas Chuliganas is a Vilnius-based call center provider founded in 2016. It manages customer communications across calls, email, social networks, video calls, and web chats.
Planas Chuliganas is a call center agency headquartered in Vilnius, Lithuania. Founded in 2016, the company positions itself as a primary customer-service liaison for businesses and their customers.
The agency lists a team size of 250 to 499 employees, a minimum project budget under $1,000, and an hourly rate available on inquiry. Its headquarters is located at Zemaites G. 21, Vilnius, 03118, Lithuania.
Its stated expertise centers on managing customer contacts across multiple channels, including phone calls, email, social networks, video calls, and web chats. The agency aims to process inquiries professionally across these channels and support consistent customer service interactions.
Planas Chuliganas lists startups, small businesses, and medium businesses as client types. Its listed client industries include retail, fashion, and arts, making it relevant to organizations seeking outsourced customer contact operations.
The profile reports a 4.0 Google rating from 68 reviews. Sample Google feedback includes positive comments about skills development, team connections, productivity, and a modern workplace, while other reviewers describe inconsistent experiences and raise concerns about management.
No named client portfolio entries or quantified customer-service results are provided on the profile. The available information emphasizes the agency's multichannel customer communication capabilities rather than specific campaign outcomes.
Services
- Call Centers
- Customer service communications
- Phone support
- Email support
- Social media customer support
- Video call support
- Web chat support
Industries Served
Team Size
Pros
- Supports customer inquiries across phone, email, social networks, video calls, and web chats
- Large listed team of 250 - 499 employees
- Serves startups, small businesses, and medium businesses
Cons
- Some Google reviewers raised concerns about management and described the experience as inconsistent
Client Review Analysis
Google reviews show a 4.0 rating from 68 reviews. Sample feedback praises a modern workplace, skills development, and team quality, while some reviewers report negative management experiences.