Mystrika
Lithuanian call center and telemarketing agency founded in 1993. Uses GENESYS software for multi-channel customer service across phone, e-mail, SMS, and chat. Serves clients including Microsoft, Medicinos Bankas, Publicum, and Lietuvos Paštas.
Infomedia is a call center agency based in Vilnius, Lithuania, founded in 1993. The company's experience spans 29 years, built on adapting to market changes, upgrading operations, and introducing innovations to stay among market leaders.
The agency employs 50 to 99 people and works with a minimal project budget of $1,000 to $10,000 at an average hourly rate of $25. Its headquarters are located at Zalgirio str. 92-214, Vilnius.
Infomedia's contact center runs on GENESYS professional software, which routes customer requests across multiple channels, including phone, e-mail, SMS, and chat, through a single request routing system. Call prediction algorithms and efficient deployment of human resources support high quality and quantity indicators.
The agency's listed clients include Medicinos Bankas, Microsoft, Publicum, and Lietuvos Paštas.
No Google reviews are currently available for Infomedia.
Services
- Call Centers
- Telemarketing
Team Size
Pros
- Uses GENESYS software for multi-channel customer service routing
- Founded in 1993 with 29 years of professional experience