NSW IT Support provides strategic IT leadership and operational support for small and medium businesses, covering information technology, telecommunication, and web development since 2012.
NSW IT Support is an IT services and cybersecurity agency based in Homebush West, Sydney, Australia. Founded in 2012, the company provides strategic IT leadership and operational support, emphasizing personal attention and day-to-day customer service to resolve client issues quickly. The agency works across information technology, telecommunication, and web development, bridging the gap between business requirements and technology.
The agency operates with a team of under 49 employees and charges an average hourly rate of $50, with minimum budgets available on inquiry. Leadership includes IT Director Ram Ganesan, whose background spans technology, business management, and franchising, and Sales Manager Ronit Sriwastav, who focuses on customised IT strategies for compliance and competitive needs.
NSW IT Support's services cover IT services, cybersecurity, telecommunication, web development, web design, and digital marketing. Clients report that the team resolves IT issues, VOIP phone problems, and internet and computer-related concerns, while also providing marketing strategies and visually appealing websites that generate leads and optimize campaigns.
The agency serves a range of clients, including SABT, Certech, Decoratives Solution, Focus Home Care, Star Delta, Wise Choice IHC, 4 Nations, Delta Therapy Dogs, IGA, and Metro Homes. Reviewers recommend the agency to small and medium businesses seeking improvements in productivity, efficiency, and lead generation, with one client noting support across locations inside and outside Australia.
NSW IT Support holds a 5.0 rating from 30 Google reviews. Clients consistently praise the team's responsiveness, professionalism, and approachability, with particular commendation for telecommunication services, IT support, and web design expertise.
Services
- IT Services
- Cybersecurity
- Telecommunication Services
- Web Development
- Web Design
- Digital Marketing
Industries Served
Team Size
Pros
- Responsive IT support team praised for quick issue resolution
- Strong telecommunication and VOIP services
- Web design and digital marketing expertise that generates leads
Client Review Analysis
5.0 rating from 30 Google reviews, with clients praising responsiveness, professionalism, and effective IT, telecommunication, and web services.