Canadian call center and customer service provider founded in 2000, offering outbound and inbound call center services with a team of over 20 years experience.
Miratel Solutions is a Canadian call center and customer service provider established in 2000. The company began as a call center and has grown into a multi-faceted communications and customer service hub. It positions itself as a leading outbound and inbound call center partner, emphasizing reliability, cost-effectiveness, and ethical service.
The company is headquartered at 200-2501 Steeles Ave W, North York, Toronto, Canada. It employs between 500 and 999 people and has over 20 years of industry experience. Miratel Solutions has developed industry-specific technologies and software since its inception, supporting its service delivery.
Miratel Solutions offers call center services, including outbound and inbound operations. The company serves clients in the IT, financial, and small business sectors. Its proactive approach to projects aims to build trust and customer satisfaction.
Client reviews on Google are mixed. Positive reviews highlight a great work atmosphere, good service, and fundraising for worthy causes. Negative reviews mention workplace concerns and a delayed delivery of lottery tickets. The overall Google rating is 2.5 out of 5 based on 28 reviews.
Miratel Solutions does not publicly list its minimum budget or hourly rate, requiring potential clients to inquire directly. The company's website provides further information about its services and contact options.
Services
- Call Centers
Industries Served
Team Size
Pros
- Over 20 years of industry experience
- Positive reviews highlight a great work atmosphere and good service
Cons
- Negative reviews mention workplace concerns
- A review reported delayed ticket delivery
Client Review Analysis
Mixed Google reviews: positive comments on atmosphere and service, negative on workplace conditions and ticket delivery.