Attel

Attel is a contact center agency based in Madrid, Spain, founded in 1998. The company specializes in comprehensive customer management, helping businesses connect with, understand, and communicate with their customers in a high-density digital ecosystem. Attel employs between 100 and 249 people and requires potential clients to inquire for both minimum budget and hourly rate.

The agency has developed its own methodology over more than 20 years of operation, allowing it to offer verifiable results to large companies across various sectors. Attel's core service is call center operations, with a particular expertise in telemarketing. The company positions itself as a partner that helps clients navigate the increasing number of customer connections and communication channels.

Attel serves clients primarily in the marketing, financial, and retail industries. The agency's experience working with large enterprises in these sectors has shaped its approach to customer management and telemarketing. The company's headquarters are located at Valentín Beato 7, 2ªPlanta, Madrid, 28037, Spain.

Google reviews give Attel a rating of 4.3 out of 5 based on 32 reviews. Clients describe the company as serious, cordial, and almost family-oriented, with a focus on contributing to the common good. Some reviewers note that the agency provides training and opportunities for workers who might face age barriers elsewhere, while others mention that internal management could be improved.

The agency's portfolio includes work for large companies, though specific client names or case studies are not detailed on the profile. Attel's proprietary methodology and long-standing presence in the market are presented as key differentiators for companies seeking reliable call center and telemarketing services.