IDnow

IDnow is a leading provider of identity verification and digital identity solutions, headquartered in Munich, Germany. Founded in 2014, the company offers a platform that supports video identification, automated document checks, and eIDAS-compliant services. These solutions help businesses securely onboard customers while meeting regulatory requirements.

The agency employs between 50 and 99 people. Its minimum project budget is listed as "Inquire," and the average hourly rate is $1 per hour. IDnow was established in 2014 and has since grown to serve a global client base.

IDnow's primary service category is call centers, with a focus on identity verification processes. The company provides a range of verification methods, including live video calls with agents and automated document scanning. It also offers eIDAS-compliant digital identity services for European markets.

The agency serves industries such as finance, fintech, crypto, gaming, and HR. It works with small businesses, medium businesses, and enterprise or corporate clients. Notable clients include Sparkasse, Erste, and Solaris.

IDnow has a Google rating of 3.7 out of 5 based on 2,503 reviews. Many reviewers express frustration with customer support, technical glitches during verification, and unprofessional agent behavior. Some users report multiple failed attempts and long wait times.

The agency's portfolio includes partnerships with major financial institutions like Sparkasse and Erste. These relationships demonstrate its ability to handle high-volume, regulated identity verification for large enterprises.