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ALEX & GROSS BPO & Outsourced Support agency logo

ALEX & GROSS

BPO & Outsourced Support Mannheim, Germany
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ALEX & GROSS combines traditional telemarketing with innovative digital marketing to create 360° sales solutions. The agency uses analytics, machine learning, AI, and data-driven marketing to generate measurable sales success. It supports projects in over 30 EMEA markets with more than 40 languages.

ALEX & GROSS is a sales agency founded in 2016 that specializes in combining traditional telemarketing with innovative digital marketing to create 360° sales solutions. The agency uses analytics, machine learning, AI, and data-driven marketing to generate measurable sales success for clients. It supports projects in over 30 local markets across the EMEA region with more than 40 languages.

The agency is headquartered in Mannheim, Germany, and employs between 250 and 499 people. Pricing details are not publicly listed; both minimum budget and average hourly rate require an inquiry. The agency maintains an unclaimed profile on DesignRush.

ALEX & GROSS offers call center services with a focus on telemarketing. The agency's areas of expertise include call center expertise, specifically telemarketing. It positions itself as a provider of 360° sales solutions that blend traditional and digital methods.

The agency serves clients in the IT, financial, and retail industries. It has experience working with companies across the EMEA region, leveraging its multilingual capabilities and international industry expertise.

Google reviews for ALEX & GROSS are mixed, with an average rating of 3.7 from 18 reviews. Positive reviews highlight the agency's innovative ideas, direct communication, and end-to-end implementation. Negative reviews mention a lack of transparency and a challenging onboarding process.

The agency does not provide a public portfolio or specific case studies on its DesignRush profile. However, it emphasizes being measured by client sales success and offers a think tank environment that sparks enthusiasm for achieving results.

Services

  • Call Centers

Industries Served

IT Industry Financial Industry Retail Industry

Team Size

250 - 499

Pros

  • Thrives on people and visions, sparking enthusiasm for client success
  • Finest firm for sales in Europe with excellent brains and innovative ideas
  • Direct and serious communication with end-to-end implementation and omni-media networking

Cons

  • Some clients report lack of transparency and being thrown in at the deep end

Client Review Analysis

Mixed Google reviews; some praise the agency's sales expertise and innovative approach, while others criticize transparency and onboarding experience.

Frequently Asked Questions

ALEX & GROSS offers call center services, specifically telemarketing, as part of a 360° sales solution that combines traditional telemarketing with digital marketing.
The agency serves the IT, financial, and retail industries, among others.
The agency is headquartered at Chemnitzer Straße 9, Mannheim, 68309, Germany.
The team size is between 250 and 499 employees.
The agency requires an inquiry for minimum budget and hourly rate; no fixed pricing is listed.
Yes, it supports projects in over 30 local markets in the EMEA region with more than 40 languages.
The agency uses analytics, machine learning, AI, and data-driven marketing to generate measurable sales success.
Google reviews are mixed: some clients praise the agency's sales expertise and innovative approach, while others criticize transparency and onboarding.
The agency is best for B2B companies looking for a comprehensive sales solution that integrates telemarketing with digital marketing across multiple EMEA markets.
Clients can contact the agency through its website or by visiting the Mannheim headquarters.
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