Mystrika
i2c World is a business process outsourcing partner offering offshore solutions in sales, customer surveys, reminders, and medical billing. Headquartered in New York with an offshore service center in Mumbai, India, the company serves small to mid-sized businesses. Founded in 2001, it provides customized service delivery models to streamline operations.
i2c World is a business process outsourcing (BPO) agency founded in 2001. The company operates with a headquarters in New York and an offshore service center in Mumbai, India. It employs between 100 and 249 staff and offers services at an average hourly rate of $25, with a minimal project budget ranging from $1,000 to $10,000.
The agency specializes in providing offshore solutions for sales, customer surveys, reminders, and medical billing. It focuses on small to mid-sized businesses, developing bespoke service delivery models to streamline operations and improve efficiency. i2c World also lists B2B call center expertise as a core area of specialization.
i2c World serves clients across the healthcare, energy, and finance industries. The agency positions itself as a reliable outsourcing partner that allows clients to focus on core business objectives while benefiting from cost-effective, high-quality support.
Google reviews for i2c World are mixed, resulting in an overall rating of 3.5 out of 5 from 63 reviews. Positive reviews highlight timely salary payments, friendly management, good training processes, and a supportive work environment with reward programs. Negative reviews cite issues such as unpaid training periods, poor job security, and unprofessional behavior from some team leaders.
The agency claims to have cultivated long-lasting client relationships through a decade of dedicated service. No specific portfolio or measurable results are provided in the profile.
Services
- BPO
Industries Served
Team Size
Pros
- Timely salary and friendly management according to some employee reviews
- Supportive work environment with good training and reward programs
Cons
- Salary not paid for training period if on-job training is not cleared
- Reports of poor job security and unprofessional behavior from some team leaders
Client Review Analysis
Mixed Google reviews; some employees praise timely salary and supportive culture, while others report salary issues and poor management.