Mystrika
Delight Services is an order management company for restaurants, QSRs, and food delivery businesses. The agency handles call orders and third-party orders while also managing customer databases, sales reports, and business analytics.
Delight Services is an order management company based in Mumbai, India, that handles call orders and third-party orders for restaurants, QSRs, and food delivery businesses. The agency employs call experts and customer service executives focused on delivering a positive customer experience and growing business through repeat orders and upselling. It aims to remove the daily burden of high call volumes so clients can focus on core operations.
Founded in 2016, the agency operates with under 49 employees and is headquartered at Remote Office, Mumbai, 400070, India. Minimum budget and average hourly rate details require direct inquiry. The agency maintains a LinkedIn presence as Delight Services LLP.
Core services center on call centers, with additional support covering customer database management, sales reports, and other business analytics. The agency serves industries including IT, small business, and retail, with a strong focus on the food and beverage sector.
Client feedback on Google is generally positive, with a 4.4 out of 5 rating from 14 reviews. Reviewers describe it as the best BPO service in Mumbai and a top support service provider for restaurant businesses, and recommend it for restaurants and educational institutions seeking BPO support. One review, however, alleges fraud and a loss of 25k during a demo, advising against trusting the company.
Services
- Call Centers
Industries Served
Team Size
Pros
- Specialized in call and order management for restaurant and QSR businesses
- Google reviewers praise it as the best BPO service in Mumbai and a top support provider for restaurants
Cons
- One Google review alleges fraud and a loss of 25k during a demo
Client Review Analysis
Google rating of 4.4 from 14 reviews, with most reviewers praising restaurant support and BPO services, though one review alleges fraud and a 25k loss.