Face for Business

Face for Business is a UK-based call answering and live chat service provider founded in 2012. The agency was created to address the growing need for professional, human-centred call handling that goes beyond automated systems. Its PAs are trained to know each client's business inside out, acting as a seamless extension of the in-house team.

The agency operates with under 49 employees and does not publicly disclose minimum budgets or hourly rates, instead inviting inquiries. Its headquarters are in Burscough, United Kingdom, and it primarily serves UK businesses across a wide range of industries.

Face for Business offers phone answering services, call center solutions, and outsourced customer support. Its areas of expertise include appointment setting, B2B call handling, healthcare call centers, telemarketing, virtual receptionist services, after-hours support, and property management. The agency serves industries such as legal, insurance, retail, dental, health care, finance, software and IT services, real estate, construction, and others.

The agency works with startups, small businesses, medium businesses, and enterprise or corporate clients. Notable clients include Pure West Radio, Lancasters Estate Agents, Forest Dental, Liverpool Chamber of Commerce, and Formby GP. Portfolio examples include a virtual receptionist project for Formby GP, phone answering services for Actuation Valve, and property management support for Lancasters Estate Agents, all completed under $5,000 within one month.

Google reviews give Face for Business a 5.0 rating from 102 reviews. Clients consistently praise the team's professionalism, friendliness, and responsiveness. Many reviewers note that the service has helped them secure new projects, reduce missed calls, and improve office efficiency. The agency also offers a free one-week trial, which has proven effective in demonstrating value.