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Custom Media K.K. Branding & Design agency logo

Custom Media K.K.

Branding & Design Tokyo, Japan
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Award-winning bilingual digital integrated marketing, content-creation and strategic communications agency in Tokyo, founded in 2008. Provides data-driven, targeted marketing solutions focused on customer engagement and return on investment across strategy, creation, and technology.

Custom Media K.K. is an award-winning bilingual digital integrated marketing, content-creation and strategic communications agency based in Tokyo, Japan. Founded in 2008, the agency provides data-driven, targeted marketing solutions with a return-on-investment approach focused on customer engagement, covering strategy, creation, and technology.

The agency is led by President and co-founder Robert Heldt, who manages a creative team from a hospitality and advertising background, and Publisher and co-founder Simon Farrell, who brings experience in global print, digital, and broadcast media. The team also includes a bilingual head of project management, an art director with over eight years in logos and editorial design, a senior editor, and a digital lead who built the agency's bespoke administration and invoicing systems.

Services span print design, web design, digital marketing, video production, branding, digital services, graphic design, creative services, content marketing, and advertising. Portfolio work includes branding for Genie Energy, web design for GG International School, Hitomi Dental Office, and Shimadzu Ltd., print design for Mori Building and Conrad Tokyo, video production for MORI LIVING, and digital marketing for Swiss Delice Rösti, OBE Organic, and Camelot International School.

Key clients include Hilton Hotels, Mori Building Co., Ltd., Okura Nikko Hotels Management, Shimadzu Ltd., Tokyo American Club, Pembroke, M-Industry Japan, and the American, British, and Canadian Chambers of Commerce in Japan.

The agency has received multiple honors, including Company of the Year 2013 at the BCCJ British Business Awards, the Japan-British Society Award 2013, Best Charity & Fund Raising Cookbook in Asia at the Gourmand World Cookbooks Awards 2013, a Hall of Fame Award from Recruitment International Asia Awards, and Excellence in Copywriting and Graphic Design at the 2018 Top Digital Agency Awards.

Google reviews rate Custom Media K.K. at 4.9 from 7 reviews, with one reviewer noting a great business collaboration experience with professionals there.

Services

  • Print Design
  • Web Design
  • Digital Marketing
  • Video Production
  • Branding
  • Digital Services
  • Graphic Design
  • Creative Services
  • Content Marketing
  • Advertising

Industries Served

Real Estate Hospitality Education Healthcare Manufacturing Energy Non-Profit and Chambers of Commerce

Team Size

Under 49

Pros

  • Award-winning across copywriting, graphic design, and business excellence
  • Bilingual English/Japanese team serving global businesses in Japan

Client Review Analysis

Positive Google review citing great business collaboration experiences with professionals; rated 4.9 from 7 reviews.

Frequently Asked Questions

Custom Media K.K. offers print design, web design, digital marketing, video production, branding, graphic design, creative services, content marketing, and advertising.
The agency is headquartered at Toranomon Hills Business Tower in Minato-ku, Tokyo, Japan.
Yes, the agency provides bilingual English and Japanese communications and content services.
The team has under 49 employees and the agency was founded in 2008.
The agency won Company of the Year 2013 at the BCCJ British Business Awards, the Japan-British Society Award 2013, and Excellence in Copywriting and Graphic Design at the 2018 Top Digital Agency Awards.
Key clients include Hilton Hotels, Mori Building, Shimadzu Ltd., and the American and British Chambers of Commerce in Japan.
Minimum budget and average hourly rate are provided on inquiry.
President and co-founder Robert Heldt brings hospitality and advertising experience, while publisher and co-founder Simon Farrell leads editors, writers, designers, and photographers.
The agency serves real estate, hospitality, international schools, healthcare, manufacturing, energy, and chambers of commerce.
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