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Compare Virtual Head Office vs FirstCall

Side-by-side comparison of features, pricing, services, ratings and more.

Virtual Head Office Agency logo

Virtual Head Office

BPO & Outsourced Support Website

Virtual Head Office provides outsourced administrative and call center support to small businesses, acting as a virtual extension of an in-house team. The agency was founded in 2010 and is headquartered in Leeds, United Kingdom.

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Winner
FirstCall Agency logo

FirstCall

BPO & Outsourced Support Website

FirstCall is a virtual office and call center provider established in 2017 and headquartered in London. Its services include mail forwarding with physical business addresses and live telephone answering in a client's company name.

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Feature Comparison

Attribute Virtual Head Office FirstCall
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.7 higher
Location Leeds, United Kingdom London, United Kingdom
Services
  • Call Centers
  • Live telephone answering
  • Mail forwarding
  • Virtual office services
  • Call Centers
  • Live telephone answering
  • Mail forwarding
  • Virtual office services
Industries
IT Small Business Fintech
All industries
Pros
  • Organized and reliable service praised by multiple Google reviewers
  • Effortless online signup with postal mail handled correctly and on time
  • Clients deal directly with the business owner rather than multiple departments
  • Live telephone answering in the client's company name
  • Mail forwarding with physical business addresses
  • Positive Google reviews highlighting responsive, professional, and friendly service
Cons
  • One Google reviewer reported disorganization, difficulty reaching staff, and a non-working email address
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