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Compare The Message Centre vs CSBA

Side-by-side comparison of features, pricing, services, ratings and more.

The Message Centre Agency logo

The Message Centre

BPO & Outsourced Support Website

The Message Centre (TMC) is an Australian business support and virtual assistance provider founded in 1974. The company answers phone calls and emails, manages client bookings, cleanses data, administers payroll, provides technical support, and hosts inbound numbers. TMC positions itself as an extension of client brands and integrates with existing operations.

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CSBA Agency logo

CSBA

Data & Analytics Website

CSBA helps businesses and organisations create better customer experiences through independent, specialised CX strategy, research, insights, quality assurance, and customer experience training. Founded in 1997, the agency has earned a reputation as Australia's customer experience experts. They serve clients across all sectors.

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Feature Comparison

Attribute The Message Centre CSBA
Category BPO & Outsourced Support Data & Analytics
Rating - -
Location Heidelberg West, VIC, Australia Melbourne, Australia
Services
  • Phone Answering Services
  • BPO
  • Virtual Assistance
  • Call and Email Management
  • Client Bookings
  • Data Cleansing
  • Payroll Administration
  • Technical Support
  • Inbound Number Hosting
  • Market Research
  • Call Centers
  • Public Relations
  • Phone Answering Services
  • BPO
  • Virtual Assistance
  • Call and Email Management
  • Client Bookings
  • Data Cleansing
  • Payroll Administration
  • Technical Support
  • Inbound Number Hosting
  • Market Research
  • Call Centers
  • Public Relations
Industries
Management Food and Beverages Government
-
Pros
  • Over 40 years of experience, founded in 1974
  • Offers a broad service range beyond phone answering, including payroll, data cleansing, and technical support
  • Acts as an extension of the client's brand and integrates with existing operations
  • Independent and specialised CX strategy and research
  • Over 25 years of experience since 1997
  • Reputation as Australia's customer experience experts
  • Served major clients like Mazda, Uber, and Dulux
Website Visit Site Visit Site
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