Compare Simply Contact vs Global Shared Services

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Simply Contact

BPO & Outsourced Support Website

Simply Contact is a customer support operations partner founded in 2013, with 700+ agents across the UK, Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine. The company processes over 10 million requests a year in 30+ languages for clients in aviation, fintech, e-commerce, mobility, and SaaS.

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Global Shared Services

IT Services & Technology Consulting Website

Global Shared Services provides IT outsourcing, staff augmentation, and recruitment services. The agency sources top IT engineers across various domains. It focuses on reducing IT recruitment costs and supporting business expansion.

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Feature Comparison

Attribute	Simply Contact	Global Shared Services
Category	BPO & Outsourced Support	IT Services & Technology Consulting
Rating	Winner +0.7 higher
Location	Warsaw, Poland	Warsaw, Poland
Services	Customer Support Call Centers BPO Phone Answering Services HR Outsourcing IT Services	Customer Support Call Centers BPO Phone Answering Services HR Outsourcing IT Services
Industries	eCommerce Delivery & Takeaway Fintech Government Software & IT Services Travel Retail Public Administration Luxury Recreation & Travel	-
Pros	Multilingual customer service in 30+ languages Strong communication that keeps clients informed Actively improved customer satisfaction and retention Projects delivered on time consistently Effective workflow through clear communication and partnership	Positive client feedback highlights friendly service and a strong culture. Broad range of IT recruitment and outsourcing services with a sizable team of 50-99 employees.
Cons	Potential difficulties delivering short-term or one-off projects	Some clients report unprofessional conduct and mishandling of documents.
Website	Visit Site	Visit Site

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