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Compare Simply Contact vs Altkom Software & Consulting

Side-by-side comparison of features, pricing, services, ratings and more.

Simply Contact Agency logo

Simply Contact

BPO & Outsourced Support Website

Simply Contact is a customer support operations partner founded in 2013, with 700+ agents across the UK, Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine. The company processes over 10 million requests a year in 30+ languages for clients in aviation, fintech, e-commerce, mobility, and SaaS.

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Winner
Altkom Software & Consulting Agency logo

Altkom Software & Consulting

Branding & Design Website

Altkom Software & Consulting is a Polish IT company founded in 1988 that provides software engineering, process automation, cloud services, and team extension. It works with international corporations, fast-growing companies, and startups across banking, insurance, e-commerce, and automotive sectors.

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Feature Comparison

Attribute Simply Contact Altkom Software & Consulting
Category BPO & Outsourced Support Branding & Design
Rating
Winner +0.5 higher
Location Warsaw, Poland Warsaw, Poland
Services
  • Customer Support
  • Call Centers
  • BPO
  • Phone Answering Services
  • Software Development
  • Mobile App Development
  • IT Services
  • Staff Augmentation
  • Cloud Consulting
  • Product Design
  • Big Data Analytics
  • Business Consulting
  • Process Automation and Workflow
  • Customer Support
  • Call Centers
  • BPO
  • Phone Answering Services
  • Software Development
  • Mobile App Development
  • IT Services
  • Staff Augmentation
  • Cloud Consulting
  • Product Design
  • Big Data Analytics
  • Business Consulting
  • Process Automation and Workflow
Industries
eCommerce Delivery & Takeaway Fintech Government Software & IT Services Travel Retail Public Administration Luxury Recreation & Travel
Banking and Fintech Insurance and Insurtech E-commerce and Marketplace Startup and Growing Companies Finance Automotive eCommerce
Pros
  • Multilingual customer service in 30+ languages
  • Strong communication that keeps clients informed
  • Actively improved customer satisfaction and retention
  • Projects delivered on time consistently
  • Effective workflow through clear communication and partnership
  • Established in 1988 with a team of 250-499 employees
  • Expertise in multiple technologies including Java, .NET, Vue, Angular, React, Docker, Kubernetes
  • Positive client reviews highlight knowledge, skills, and team atmosphere
Cons
  • Potential difficulties delivering short-term or one-off projects
  • One Google reviewer reported spam concerns
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